give their best and thrive. Not only does employee satisfaction increase and provide the ingredients to developing a high-performing team but it can have a positive impact on one’s wellbeing.
- InteGreat- Peak Performance
- InteGreat@comcast.net
- (+1) 703 200 7059
This workshop will teach participants how to develop the interpersonal skill sets to effectively deal with difficult people.
Implement my Dealing with Difficult People virtual workshop today. I have designed engaging participant materials, discussions, and learning activities that teach participants the following key concepts:
Learn how to identify types of difficult people, their behaviors, and their intents.
Apply strategies to deal with difficult behaviors.
Reflect on one’s own attitudes and behaviors.
Develop an action plan to deal with challenging individuals in the future.
WORKSHOP OVERVIEW
Handing difficult and disruptive people is a normal aspect of everyday business operations. These may be our co-workers, people we manage, our boss, or outside of work, family and friends.
Yet, many employees do not possess the fundamental interpersonal skills to master dealing with difficult emotions within themselves or others. Some of us have a natural tendency to avoid dealing with difficult people. Other people enjoy a good fight. But neither approach is the correct way to deal with conflict.
Equipping your employees with the essential interpersonal skill sets can increase productivity, raise morale, increase retention, and create a supportive working environment where everyone can
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